Digital CX in 2020: Cracking the Code on Data

December 18, 2017 0

Last 5 December, NTT Data Vice President for Customer Experience Lisa Woodley delivered a presentation that aimed to answer 4 key questions, specifically: Are consumers happy with the digital customer experience offered by financial services Read More

My Little Hundred Million by Malcolm Gladwell

December 12, 2017 0

In the early ’90s, Hank Rowan gave $100 million to a university in New Jersey, an act of extraordinary generosity that helped launch the greatest explosion in educational philanthropy since the days of Andrew Carnegie Read More

Webinar: Marketing Automation for SME’s

December 11, 2017 0

As a small to medium enterprise marketer you know that time and resource are precious commodities as demands and targets continually grow. Join our Marketing Automation expert Alesha Godinho as she takes you through 3 Read More

Year in Review with Senior Marketers: Grant Steyn

December 11, 2017 0

What kept you awake at night during 2017? Integrating our CRM and Digital Environment to enhance customer engagement strategy Customer acquisition was imperative to drive engagement, efficiencies, and true customer-centricity. Always a work in progress. Read More

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