Chair Report: August 2018

August 20, 2018 1

Remaining relevant and valued Remaining relevant and valued is a key challenge for any professional membership organisation. I recently read with interest a thought leadership paper, ‘Relevance and Professional Associations in 2026’*, which concluded (in Read More

Chair Update: April 2018

April 5, 2018 0

Study shows room for improvement in VoC programs I recently had the pleasure of co-presenting a webinar on the current state of Voice of the Customer programs in Australia with Liz Berks from Vision Critical. Read More

Chair Report, December 2017

December 13, 2017 3

Is 2018 crunch time for CX? As the year closes, it is common to speculate on what will be the key trends that will impact us in the new year. The AMI’s prediction series is Read More

Chair Report, October 2017

October 20, 2017 1

Through 12 months of effective work, the AMI has continued with the strategic transformation program that the Board and Management commenced two years ago. I was delighted to report at the AGM on 18 October, Read More

Chair Update

February 21, 2017 0

Australian Marketing Institute: Fuelling the careers of professional marketers Our 2016 member insight survey clearly indicated that members wanted the AMI to focus on assisting members to progress their careers through professional development and accreditation. During Read More