Artificial intelligence: A new era for customer experience

September 11, 2018 0

Robert Schwartz and Carolyn Heller Baird, global leaders of IBM Institute, have conducted an executive report for Artificial intelligence (AI) towards customer experience. AI is unleashing a new approach for customer experience (CX) strategy, design and development. Read More

Arup report: Campus of the Future

September 10, 2018 0

A new Arup report,  calls for a rethink of the design and operation of higher education facilities to prepare for a new era of learning, one that remains viable as budgets decline yet pressure mounts Read More

Belonging to AMI’s tribe of CPMs

August 29, 2018 0

  Karen Spiller Principal, John Paul College, CPM Demetri Hughes recently awarded Karen Spiller OAM, Principal of John Paul College her Certified Practising Marketers (CPM) certificate. Karen is the immediate past National Chair of the Association of Heads of Independent Read More

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