After the launch of Amazon on Australian shores, you’d be forgiven for thinking customer service is less about support and retention than it is about lightning-quick order fulfillment. However, even as the retail giant races Read More
When is comes to designing experiences such as websites or apps, not all companies have gotten a handle on mobile-first technology. The consumer world, however, has gone mobile and Google is moving to a mobile-first Read More
A joint study, Marketing Resource Management in the Age of Intelligence, conducted by Simple in collaboration with AMI has revealed that marketers struggle to obtain a big-picture view of key marketing activities such as planning, Read More
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