Artificial intelligence: A new era for customer experience

September 11, 2018 0

Robert Schwartz and Carolyn Heller Baird, global leaders of IBM Institute, have conducted an executive report for Artificial intelligence (AI) towards customer experience. AI is unleashing a new approach for customer experience (CX) strategy, design and development. Read More

Arup report: Campus of the Future

September 10, 2018 0

A new Arup report,  calls for a rethink of the design and operation of higher education facilities to prepare for a new era of learning, one that remains viable as budgets decline yet pressure mounts Read More

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